1. Introduction
Happy Kite Media ("we", "our", or "us") operates the internal management platform at dashboard.happykitemedia.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
By accessing or using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Platform.
2.1 Information You Provide
We collect information that you voluntarily provide when using our Platform, including:
- Account Information: Name, email address, username, and password when your account is created by an administrator.
- Profile Data: Profile picture, role information, and preferences you choose to provide.
- Content: Text, images, and other content you create, upload, or manage through the Platform's tools.
- Communications: Messages, feedback, and support requests you send to us.
2.2 Information Collected Automatically
When you access the Platform, we automatically collect certain information:
- Log Data: IP address, browser type, operating system, referring URLs, access times, and pages viewed.
- Device Information: Device type, unique device identifiers, and device settings.
- Usage Data: Features used, actions taken, time spent on pages, and interaction patterns.
- Cookies: Small data files stored on your device (see Section 5 for details).
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Platform and its features.
- Authenticate your identity and manage your account access.
- Process and fulfill your requests for tools and services.
- Monitor Platform performance, usage analytics, and system health.
- Detect, prevent, and address technical issues and security threats.
- Communicate with you about Platform updates and changes.
- Enforce our Terms of Use and other applicable policies.
Note: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Storage & Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption: All data transmitted between your browser and our servers is encrypted using TLS/SSL (HTTPS).
- Access Control: Role-based access control (RBAC) ensures users can only access information relevant to their role.
- Authentication: Support for two-factor authentication (2FA/TOTP) for enhanced account security.
- Infrastructure: Our servers are hosted on secure infrastructure with regular security updates and monitoring.
- Backups: Regular automated backups to prevent data loss.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for Platform operation (authentication, CSRF protection, session management).
- Preference Cookies: Store your settings such as language preference (EN/VI), theme choice (Dark/Light/iOS), and layout preferences.
- Analytics Cookies: Help us understand how users interact with the Platform (Google Analytics).
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of the Platform.
6. Third-Party Services
Our Platform may integrate with or link to third-party services:
- Google Analytics: For usage analytics and traffic analysis. See Google's Privacy Policy.
- Google Fonts: For typography rendering.
- Social Media APIs: When you use social media management tools (SO9, Facebook), data is processed according to those platforms' respective privacy policies.
- Font Awesome / CDN Services: For icon delivery.
These third-party services have their own privacy policies. We encourage you to review them.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Account Data: Retained for the duration of your active account, plus 30 days after account deletion.
- Content Data: Retained as long as needed for operational purposes or until you request deletion.
- Log Data: Retained for up to 90 days for security and debugging purposes.
- Analytics Data: Aggregated and anonymized data may be retained indefinitely.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Portability: Request a portable copy of your data in a structured format.
- Restriction: Request restriction of processing in certain circumstances.
- Objection: Object to processing of your personal information.
To exercise any of these rights, please contact us using the information provided below.
9. Children's Privacy
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us: